Assistant Product Developer

Charlotte, NC

Full Time

Mid Level

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program

We are looking for an Assistant Product Developer to join our team! Assistant Product Developer's primary responsibility is product development, with additional responsibility in product training. Training includes working with both new and experienced end users on applications (currently including but not limited to Outlook, ALX, Excel, LTL TMS and other ALX applications). If this is you, or you like a challenge– let’s talk.

Product Development

With oversight from the Director of Project Management, you will work with a team on continuous product improvement of our internal TMS platforms. The goals are to be both the voice of the user and to maximize the user experience while meeting business objectives. It includes testing, talking to users and getting feedback on product improvements and adjustments. Additionally, this role is responsible for communicating product improvements and changes to the technical team to make them a reality. Ongoing collaboration with the technical team to define and refine the product, solving problems as they pop up and closely manage timelines and deliverables.

Coordinate and build strong working relations with various internal departments, user groups and other stakeholders.
Display a high level of critical thinking in cross-functional process analysis and problem resolution.
Identify and present innovative and creative product solutions.
Assist in all product integration/launches/changes throughout implementation.
Assist in communication of new TMS changes/improvements and their associated customer, operational, system, & process impacts to the various internal organizations.
Uphold the company standard following the company principles of Customer, Company, Office
Work with end users to understand improvements, enhancements and to help troubleshoot day to day application issues as reported in ticketing systems, calls and emails.

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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Are you able to perform the essential functions of the job for which you are applying, either with or without accommodation? If no, please describe the functions that cannot be performed. (note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.)

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