Administrative Assistant - Part Time

Norton Shores, MI

Part Time

Entry Level

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program

We are looking for an Administrative Assistant to join our team! The Administrative Assistant’s primary responsibility in a branch office is to support and assist the office in the execution of its daily accounting operations. Major responsibilities of this position include high volume transactions of customer and carrier invoices, invoice resolution, handling in and outbound calls, problem-solving, and building relationships internally and externally. The ideal candidate will be self-motivated, continuously seeking ways to improve his/her performance as well as the department. If this is you, or you like a challenge– let’s talk.

You will

Answer phones and distribute calls to the appropriate broker
Manage high volume and be able to overcome language barriers
Offer excellent customer service
Open and sort mail. Match invoices to files. Update customer systems as required
File Settlement Review bills of lading for proper documentation
Make sure quantities loaded and delivered match, and that there is no damage to cargo listed
Communicate with brokers regarding any discrepancies found on bill of lading (i.e. shortages, damages) prior to settlement
Contact carriers to obtain delinquent proof of deliveries Issue Comcheks and quick pays Balance files, complete file settlement and forward paperwork to corporate accounting for payment
Process carrier and third-party invoices Work with carriers and factoring companies to resolve carrier A/P issues
Monitor uninvoiced files and track missing carrier invoices Maintain filing system for settled files
Handle all calls regarding accounts receivable
Verify and input invoicing information for shippers
Run receivables reports weekly and check for invoicing errors, adjustments and overdue freight invoices. Start collections process as directed Work with broker(s) to resolve any problems or disputes
Ensure proper documentation is sent to Carrier Resources Contact insurance companies for proper certificates of insurance
Check references hold the company standard following the company principles of Customer, Company, Office

Skills and Experience

Team player attitude, within the department, as well as collaborating with other Allen Lund employees across the company
Strong multitasking skills
Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry
Receptive to new ideas and opportunities
Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook) and internet navigation

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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Are you able to perform the essential functions of the job for which you are applying, either with or without accommodation? If no, please describe the functions that cannot be performed. (note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.)*

Are you at 18 years old? (If under 18, hire is subject to verification that you are of minimum legal age.)*

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Were you referred by a current employee? If so, who and do you have any friends or relatives working for the Allen Lund Company?*

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I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.*

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